Terms of Use

Welcome to www.RubyCar.com (the "Website" or "Site"). The Website is operated by Avis Car Sales UTD, LLC, dba RubyCar, 379 Interpace Parkway, Parsippany, NJ 07054 (hereinafter "RubyCar," "we," "us," or "our") and the content on the Site is owned by RubyCar or its affiliated companies and by affiliates and third parties that post on the Site through a license from RubyCar, but for whom RubyCar assumes no direct responsibility. These Terms of Use ("Terms") govern your use of the Website and represent a binding contract between RubyCar and you. By accessing the Site, you expressly agree to be bound by them. If you do not agree to be bound by the Terms, you may not use the Site. The Terms apply to all persons who visit the Site, regardless of your participation.

PLEASE NOTE THE ARBITRATION  PROVISION SET FORTH BELOW, WHICH REQUIRES, EXCEPT WHERE AND TO THE EXTENT PROHIBITED BY LAW, YOU TO ARBITRATE ANY CLAIMS YOU MAY HAVE AGAINST RUBYCAR ON AN INDIVIDUAL BASIS. ARBITRATION ON AN INDIVIDUAL BASIS MEANS THAT YOU WILL NOT HAVE, AND YOU WAIVE, THE RIGHT FOR A JUDGE OR JURY TO DECIDE YOUR CLAIMS, AND THAT YOU MAY NOT PROCEED IN A CLASS OR CONSOLIDATED CAPACITY.

PLEASE NOTE THE ARBITRATION  PROVISION SET FORTH BELOW, WHICH REQUIRES, EXCEPT WHERE AND TO THE EXTENT PROHIBITED BY LAW, YOU TO ARBITRATE ANY CLAIMS YOU MAY HAVE AGAINST RUBYCAR ON AN INDIVIDUAL BASIS. ARBITRATION ON AN INDIVIDUAL BASIS MEANS THAT YOU WILL NOT HAVE, AND YOU WAIVE, THE RIGHT FOR A JUDGE OR JURY TO DECIDE YOUR CLAIMS, AND THAT YOU MAY NOT PROCEED IN A CLASS OR CONSOLIDATED CAPACITY.

By using this Website you agree that you have read, understand and accept these Terms, and affirm that you are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and that you are fully able and competent to enter in the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms, and to abide by and comply with the Terms. By using this Site, you also agree that you will not use this Site for any purpose that is unlawful or in contravention of these Terms. RubyCar reserves the right, in its sole discretion, to modify, alter or otherwise update these Terms at any time. When we do so, we will update the "Effective Date" above. You will be notified of any material changes to these Terms via posting on the Website and/or via email at the email address we have on file for you. Continued use of the Website following the effective date of any such changes shall indicate your acknowledgement of such changes and agreement to be bound by the Terms of such changes.

We reserve the right to suspend, discontinue or cancel all or part of the Website, including any of its features, functionalities or manners of operation at any time without any notice or obligation to you. The Website may not be available during maintenance breaks and other times.

If you object to any changes to these Terms or the Website, your sole recourse is to stop using the Website.

PRIVACY

Your use of the Website and any personal information provided or used by you to access the Website shall be collected, used and/or stored in accordance with our Privacy Policy. For more information, please review our full Privacy Policy here.

ACCOUNT CREATION AND PASSWORDS

To access certain portions of the Website, you must create an account. You agree to provide truthful and accurate information during the account creation process. You also agree to maintain the accuracy of any submitted data. If you provided any information that is untrue, inaccurate, or incomplete, we reserve the right to terminate your account and suspend your use of the Website.

You are responsible for preserving the confidentiality of your account password and will notify us of any known or suspected unauthorized use of your account. You agree that you are responsible for all acts or omissions that occur on your account while your password is being used.

TRADEMARKS, COPYRIGHTS

Copyright 2023, RubyCar. All rights reserved. This Website is controlled and operated by RubyCar. All content on this Website, including, but not limited to text, graphics, logos, images, illustrations, audio clips, video clips, data compilation and the design, selection and arrangement thereof (collectively, "Content") are owned and controlled by RubyCar or its affiliates, our licensors, or by third party content providers (collectively "Providers") that have licensed their content or the right to market their products and/or services to RubyCar. The Content is protected by United States and international copyright, trademark, patent, and other intellectual property rights or proprietary rights laws, and may not be used or exploited in any way without our prior written consent. The vehicle manufacturer marks and designs are registered trademarks of the respective vehicle manufacturers, and may not be used, downloaded, copied or distributed in any way. Content on this Website or any website owned, operated, licensed or controlled by the Providers is solely for your personal, non-commercial use. You may print a copy of the content and/or information contained herein for your informational, non-commercial use only, provided that you keep intact and do not remove or alter any copyright or other notice (e.g. trademark, patent, etc.) contained in the information.

Except as otherwise expressly stated herein, you may not modify, copy, reproduce, display, republish, upload, post, transmit, distribute, sell, license, or create derivative works from any information or Content, in whole or in part, including any text, images, audio, and video in any manner, without the prior written authorization of RubyCar or the Providers. You may request consent by faxing a request to RubyCar at (973) 496-5510. Any unauthorized use of text or images may violate the copyright laws, trademark laws, the laws of privacy and publicity, and applicable regulations and statutes. If you violate any of these Terms, in addition to any other remedies RubyCar or its Providers may have, your permission to use our Website immediately terminates without the necessity of any notice. RubyCar retains the right to deny access to anyone at its discretion for any reason, including for violation of these Terms. You may not use on your website any trademarks, service marks or copyrighted materials appearing on this Website, including but not limited to any logos or characters, without the express written consent of the owner of the mark or copyright. You agree to comply with reasonable written requests from us to help us protect our proprietary and intellectual property rights.

USER CONDUCT

By using the Website, you agree to not use the Website in any manner that:

• Is designed to interrupt, destroy or limit the functionality of, any computer software or hardware or telecommunications equipment (including by means of software viruses or any other computer code, files or programs);

• Interferes with or disrupts the Website, services connected to the Website, or otherwise interferes with operations or services of the Website in any way;

• Infringes any copyright, trademark, trade secret, patent or other right of any party, or defames or invades the publicity rights or the privacy of any person, living or deceased (or impersonates any such person);

• Consists of any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation;

• Causes us to lose (in whole or in part) the services of our Internet service providers or other suppliers;

• Links to materials or other content, directly or indirectly, to which you do not have a right to link;

• Is false, misleading, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable, as determined by us in our sole discretion;

• Copies, modifies, creates a derivative work of, reverse engineers, decompiles or otherwise attempts to extract the source code of the software underlying the Sites or any portion thereof;

• Violates, or encourages anyone to violate these Terms, any ancillary terms and conditions listed on the Website, or the Privacy Policy; or

• Violates, or encourages to violate, any applicable local, state, national, or international law, regulation, or order.

LINKING

We welcome links to the Website. You are usually free to establish a hypertext link to the Website so long as the link does not create a false implication of sponsorship or endorsement of your site by RubyCar.

NO FRAMING

Without our prior written permission, you may not frame, or make it appear that a third-party is presenting or endorsing, any of the content of the Website, or incorporate any intellectual property of the Website, or any of its Providers into another website or other service.

THIRD PARTY SITES AND APPLICATIONS

The Website may contain links to third-party websites ("Third Party Sites) that are not owned or controlled by RubyCar. We are not responsible for the availability of these external websites nor do we necessarily endorse the content, activities or services provided by these websites. RubyCar has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any Third Party Websites. In addition, references on the Website to any names, marks, products or services of third parties are not an endorsement, sponsorship or recommendation of the third party or its information, products or services. RubyCar is not responsible for, and RubyCar will not and cannot censor or edit the content of any Third Party Website. The Third Party Sites may also include third party plug-ins, applications, and functionalities (collectively, "Third Party Applications"), which may include Third Party Applications related to vehicle appraisals. Third Party Applications available through the Website are not under the control of RubyCar and may be subject to additional terms and conditions between you and the provider of the Third Party Application. By clicking on links, you expressly relieve RubyCar from any and all liability arising from your use of any Third Party Applications, Third Party Website, or from the content of any Third Party Website. While using a Third Party Website, you should be aware when you leave the RubyCar Website and read the terms and conditions and privacy policy of each Third Party Website that you visit.

DESIGNATED AGENT FOR COPYRIGHT NOTIFICATION

If you believe that any content on the Website infringes your copyright rights, please contact our designated agent for receiving such notification in writing as follows:

DMCA Agent
379 Interpace Parkway

Parsippany, NJ 07054

Your communication must comply with the "Elements of Notification" requirements set forth in 17 U.S.C. § 512

DISCLAIMER OF WARRANTIES AND LIABILITY

THIS DISCLAIMER OF WARRANTIES AND LIABILITY ("DISCLAIMER") APPLIES ONLY TO YOUR FREE USE OF THE WEBSITE.

THIS DISCLAIMER DOES NOT APPLY TO, FOR EXAMPLE, YOUR PURCHASE OF ANY PRODUCT OR SERVICE FROM AVIS.

THIS DISCLAIMER ALSO DOES NOT APPLY TO, FOR EXAMPLE, OUR OFFER OR ADVERTISEMENT OF ANY AVIS PRODUCT OR SERVICE, INCLUDING THE CONTENT OF ANY OFFER OR ADVERTISEMENT ON THE WEBSITE.

THESE TERMS ARE NOT A CONTRACT FOR SALE, AND THIS WEBSITE IS NOT A "GOOD" WITHIN THE MEANING OF THE UNIFORM COMMERCIAL CODE. INSTEAD, THIS WEBSITE IS PROVIDED TO YOU FOR FREE. THIS WEBSITE IS PROVIDED " AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. RUBYCAR DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NEITHER RUBYCAR, ITS AFFILIATED OR RELATED ENTITIES, NOR THE PROVIDERS, NOR ANY PERSON INVOLVED IN THE CREATION, PRODUCTION, AND DISTRIBUTION OF THIS WEBSITE WARRANT THAT THE FUNCTIONS CONTAINED IN THIS WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVER THAT MAKES THE CONTENT AVAILABLE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU AGREE THAT WE MAY CHANGE OR DISCONTINUE THE SERVICES IN OUR SOLE DISCRETION AND WITH NO PRIOR NOTICE TO YOU.

You agree that our sole obligation to you is to provide the Website as-is until we decide to modify or discontinue it. You agree that unless we do something that is (a) grossly negligent, reckless, or an act of knowing or intentional misconduct or (b) a violation of a consumer protection statute in connection with the Website, we will not be liable to you or to any third party for your use of the Website.

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED UNDER LAW AND SAVE FOR THE RIGHTS GRANTED TO CONSUMERS UNDER APPLICABLE LAWS, WE WILL HAVE NO OBLIGATION OR LIABILITY (WHETHER ARISING IN CONTRACT, WARRANTY, TORT, INCLUDING NEGLIGENCE, PRODUCT LIABILITY, OR OTHERWISE) FOR ANY DAMAGES OR LIABILITIES, INCLUDING DIRECT, INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL (INCLUDING ANY LOSS OF DATA, REVENUE OR PROFIT OR DAMAGES ARISING FROM PERSONAL INJURY/WRONGFUL DEATH) ARISING WITH RESPECT TO YOUR USE OF THE WEBSITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION APPLIES TO DAMAGES ARISING FROM (i) USE OF OR INABILITY TO USE THE WEBSITE, (ii) COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES, (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS BY THIRD PARTIES, (iv) THIRD PARTY CONTENT MADE AVAILABLE TO YOU THROUGH THE WEBSITE, OR (v) ANY OTHER MATTER RELATING TO THE WEBSITE.

IN ADDITION, WHEN USING THE WEBSITE, INFORMATION WILL BE TRANSMITTED OVER A MEDIUM WHICH IS BEYOND OUR CONTROL AND JURISDICTION AND THAT OF OUR PROVIDERS, ADVERTISERS, AND SPONSORS OR ANY OTHER THIRD PARTY MENTIONED ON THE WEBSITE. ACCORDINGLY, WE ASSUME NO LIABILITY FOR OR RELATING TO THE DELAY, FAILURE, INTERRUPTION, OR CORRUPTION OF ANY DATA OR OTHER INFORMATION TRANSMITTED IN CONNECTION WITH USE OF THE WEBSITE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

INDEMNIFICATION

You are fully responsible for how you use this Website. You may not share your log-in information with anyone else, but if you do you are fully responsible for how they use the Website too. You agree to indemnify, defend, and hold harmless RubyCar and the Providers, its and their officers, directors, employees, service providers, vendors, affiliates, agents, licensors, and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, arising from: (i) your use of and access to the Website; (ii) your violation of any term of these Terms; or (iii) your violation of any third party right, including without limitation any copyright, trademark, property, publicity or privacy right. This defense and indemnification obligation will survive these Terms and your use of the Website.

Accuracy of Website Information

RubyCar strives to always provide accurate and up to date information on the Website. The Website makes available information and images associated with vehicles and related products being offered for sale by RubyCar (collectively, "Listings").  While we endeavor to display accurate information on the Website, we cannot guarantee the accuracy of any Listings, including any features, specification, and prices. Photographs of vehicles may be stock or are photographs of the actual vehicles; however, their color and general appearance may appear differently based on your monitor and color settings. Certain items listed on the Website may have limited quantities and may not always be available. All information provided in connection with any Listings is subject to change at any time.

Listings available on the Website may be subject to additional terms and conditions of purchase that will be presented during the purchase process. It is your responsibility to carefully review any such additional terms and conditions and to consult any qualified legal or financial professionals as needed.

Please Contact Us at support@ruby-car.com for further clarification and details. RubyCar reserves the right to change product pricing and specifications, as well as the terms of our guarantees and warranties without notice.

THIRD PARTY RIGHTS

These Terms are for the benefit of RubyCar and its Providers, its and their officers, directors, employees, affiliates, agents, licensors, and suppliers. Each of these individuals or entities shall have the right to assert and enforce these Terms directly against you on its or their own behalf.

JURISDICTIONAL ISSUES

Unless otherwise specified, the content contained in this Website is presented solely for your convenience and/or information. This Website is controlled and operated by RubyCar from its offices in Parsippany, New Jersey, United States. RubyCar makes no representation that content on its Website is appropriate or available for use in other locations. Those who choose to access this Website from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. You may not use or export the materials in this Website in violation of U.S. export laws and regulations. These Terms shall be governed by, construed and enforced in accordance with the laws of the State of New Jersey, as they are applied to agreements entered into and to be performed entirely within such State.

WEBSITE DISPUTES

Website Disputes include: (a) any claim you may have against RubyCar in connection with the Website, (b) any claim RubyCar may have against you in connection with the Website, and (c) any action to enforce the Terms or to object to the Terms.

All other disputes are Non-Website Disputes. Any claim arising from your purchase of a RubyCar Product or Service is a Non-Website Dispute.  Any claim arising from the content of any offer or advertisement on the Website is a Non-Website Dispute.

WEBSITE DISPUTES - PRE-DISPUTE RESOLUTION

Before filing a lawsuit in connection with any Website Dispute (including, but not limited to, in an individual arbitration or in a small claims proceeding), you and RubyCar agree that we shall give the other party written notice of the claim to be asserted 30 days before initiating a proceeding and make a reasonable good faith effort to resolve the claim. If you are intending to assert a claim against RubyCar, you must send the written notice of the claim to Attention: Avis Car Sales UTD, LLC, dba RubyCar, 379 Interpace Parkway, Parsippany, NJ 07054 Attn: Legal Department. If RubyCar is intending to assert a claim against you, we will send the written notice of the claim to you at your address appearing in our records. NO SETTLEMENT DEMAND OR SETTLEMENT OFFER USED IN THIS PREDISPUTE RESOLUTION PROCESS MAY BE USED IN ANY PROCEEDING, INCLUDING AS EVIDENCE OR AS AN ADMISSION OF ANY LIABILITY OR DAMAGES (OR LACK THEREOF).

WEBSITE DISPUTE RESOLUTION -- VENUE

You agree to be subject to the jurisdiction of New Jersey for any Website Dispute. You agree that any Website Dispute will be resolved in New Jersey to the exclusion of any other potential venue.

WEBSITE DISPUTE RESOLUTION - ARBITRATION, JURY TRIAL WAIVER

Neither you nor we will be able to sue in court in connection with a Website Dispute.  All Website Disputes must be resolved through individual (non-class) arbitration.  You indicate your acceptance to these Terms, including this agreement to arbitrate, by continuing to use the Website after having the opportunity to review these Terms.

You and RubyCar intend for this to be an agreement for arbitration that can be enforced under both the Federal Arbitration Act (FAA), 9 U.S.C.A. §§ 1-16, and the New Jersey Arbitration Act (NJAA), N.J.S.A. 2A:23B-1 to -32.

You and RubyCar waive any rights to maintain other available resolution processes for Website Disputes, such as a court action or administrative proceeding, to settle disputes. You and RubyCar waive any right to a jury trial for Website Disputes.

Instead of suing in court, we each agree to settle Website Disputes only by arbitration. The rules in arbitration are different. There's no judge or jury, and review is limited, but an arbitrator can award the same damages and relief, and must honor the same limitations stated in the agreement as a court would.

Any Website Dispute shall be determined by arbitration in New Jersey before one arbitrator. The arbitration shall be administered by JAMS pursuant to JAMS' Streamlined Arbitration Rules and Procedures, available at http://www.jamsadr.com/rules-streamlined-arbitration/. Judgment on the Award may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction.  If for any reason, JAMS cannot or will not provide this arbitration, the parties may ask any court of competent jurisdiction to select an arbitrator from a list provided by the parties.

To the extent a party commences any action that includes both Website Disputes and Non-Website Disputes, consideration of the Non-Website Disputes shall be stayed until the Website Disputes are fully arbitrated.  Then, any Website Disputes will be considered by any court of competent jurisdiction.

If you are an individual (instead of, for instance, a partnership, corporation, or other form of entity or non-natural person), in the event that (1) your claim is less than $10,000, and (2) you are able to demonstrate that the costs of arbitration will be prohibitive as compared to costs of litigation, RubyCar will pay as much of your filing and hearing fees in connection with the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive as compared to the cost of litigation.

WEBSITE DISPUTE RESOLUTION - NO CLASS ACTIONS

You agree that you will not file a class action against RubyCar or its Providers, or participate in a class action against RubyCar or its Providers, in any Website Dispute. You agree that you will not file or seek a class arbitration, or participate in a class arbitration against RubyCar or its Providers, in any Website Dispute.

SEVERANCE OF INVALID TERMS

If any provision of these Terms shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. Notwithstanding anything to the contrary, if the class action waiver of these Terms is deemed unenforceable, the agreement of the parties to engage in arbitration shall likewise be deemed stricken.

ENTIRE AGREEMENT

The provisions and conditions of these Terms, and each obligation referenced herein, represent the entire Agreement between you and RubyCar with respect to your use of this Website, and supersede any prior agreements or understandings not incorporated herein. In the event that any inconsistencies exist between these Terms and any future published terms of use or understanding, the last published Terms or terms of use or understanding shall prevail.

ANY RIGHTS NOT EXPRESSLY GRANTED HEREIN ARE RESERVED BY RUBYCAR.

7-DAY/300-MILE MONEY BACK RETURN POLICY TERMS AND CONDITIONS

These Terms and Conditions ("Terms") apply to the 7-Day/300-Mile Money Back Return Policy (hereinafter, "Return Policy") provided by Avis Car Sales UTD, LLC dba RubyCar ("RubyCar"). These Terms do not alter in any way the terms of any other agreement you may have with us.

• Your vehicle comes with a 7-day or 300-mile (whichever comes first) money back return policy. Our Return Policy allows you the comfort of ensuring the vehicle we delivered is right for you.

• If it is not, contact us before 4 p.m. EST on the 7th calendar day after taking delivery.

• Your vehicle must be returned within 7 calendar days from the date of delivery or and with less than 300 miles over the delivery odometer reading. For purposes of this section, the delivery date is considered Day 1.

• If you picked up your vehicle at an Avis courtesy location, your vehicle must be returned to that address or if you paid for shipping to a preferred location, a carrier will contact you to pick up your vehicle.

• To exercise a vehicle return, you must (a) deliver to RubyCar all original vehicle titling and registration documents, if any, (b) execute any documents reasonably necessary to effectuate the cancellation and refund, and as reasonably required to comply with applicable law; (c) return the vehicle in the same condition as when it was delivered to you, reasonable wear and tear excepted, and free of all liens and encumbrances other than any lien or encumbrance created by the retail installment sale contract entered into with RubyCar or purchase money loan obtained by a third party, and (d) return any and all owners manuals, keys, floor mats or accessories provided with the vehicle.

• If the above terms are satisfied, RubyCar will cancel the purchase agreement/retail installment sale contract and provide you with a full refund not later than ten business days following the day on which you delivered the return vehicle to us. If RubyCar received a portion of the purchase price by credit card, or other third-party payer on your account, we will refund that portion of the purchase price to the credit card issuer or third-party payer for credit to your account. RubyCar will also return any motor vehicle used as a down payment/trade-in, or at our option, we will provide you with the value of that vehicle as stated in the purchase agreement/retail installment sale contract.

• If you want to replace the RubyCar vehicle that you are returning with another vehicle, RubyCar will facilitate the transaction. Please note that a new credit application may need to be completed and the financial terms could be different than the original contract.

• You may only return a maximum of two RubyCar vehicles in a 365-day period. If you have already returned the maximum number of vehicles within the 365-day period, your request to return a vehicle will be denied.